super baji9 Privacy Policy
Your personal information is one of the most important things to us. This policy explains in detail how super baji9 collects information, the purposes for which it is used, and how it is kept secure.
1 Introduction and Scope
super baji9 ("we", "our", or "the platform") operates an online gaming and betting service for users in Bangladesh. When you open an account on super baji9, use the platform, or contact us, you automatically accept the terms of this privacy policy.
This policy applies only to super baji9's own website and app. We are not responsible for the privacy policies of third-party websites or services. For details on the general terms of using our service, please read the Terms and Conditions page.
Persons under the age of 21 are strictly prohibited from opening an account on this platform. We do not knowingly collect personal information from minors.
2 What Information We Collect
2.1 Registration and Account Information
When you open an account, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details (for identity verification)
- Preferred language and contact method
2.2 Financial Transaction Information
To process deposits and withdrawals, we collect relevant payment information — such as your bKash, Nagad, Rocket, or Upay account number. Full banking or wallet login details are not stored with us.
2.3 Automatically Collected Information
When you use the platform, the following information is automatically recorded:
- IP address and device type
- Browser and operating system version
- Platform access times and activity logs
- Cookie and session data
- Game history and betting activity
2.4 Support Communication Information
When you contact our support team via live chat or email, a record of that conversation is retained, which is used for resolving issues and improving service quality.
3 Purposes for Using Information
super baji9 uses the information collected for the following purposes:
- Account registration, verification, and management
- Processing deposit and withdrawal transactions
- Providing relevant bonuses and promotional offers
- Preventing fraud, money laundering, and unauthorised access
- Operating customer support services
- Technical improvement of the platform and usability analysis
- Implementing responsible gaming measures
We do not sell your personal information to third parties for advertising purposes.
4 Data Disclosure and Third Parties
4.1 Service Providers
For certain services — such as payment processing, identity verification, and technology infrastructure — we work with trusted third parties. Only the necessary information is shared with these partners, and they operate under confidentiality agreements.
4.2 Legal Obligations
We may be required to share information with relevant authorities in response to court orders, government investigations, or legal proceedings. In such situations, we comply with applicable law.
4.3 Responsible Gaming Partners
At your request or in the interest of account protection, relevant information may be shared with associated organisations under the Responsible Gaming programme.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred as part of the assets. However, the core principles of this policy will be maintained.
5 Cookies and Tracking Technologies
super baji9 uses cookies on the platform. Cookies are small data files stored in your browser that help improve the platform's functionality.
5.1 Essential Cookies
These cookies are necessary for maintaining login sessions, security verification, and core platform operations. Disabling them will prevent the service from working properly.
5.2 Analytical Cookies
These cookies are used to understand how users interact with the platform. The data is collected in aggregated and anonymous form, which helps improve the service.
5.3 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause issues accessing your account or completing transactions.
6 Data Security Measures
To keep your information secure, super baji9 follows industry-standard technical and organisational practices:
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Sensitive information is stored in encrypted databases
- OTP verification is used for account access
- Automated monitoring is active to detect suspicious activity
- Internal staff access to data is managed through role-based controls
- Regular security audits are conducted
No system is completely impenetrable. However, we continuously review and strengthen our security infrastructure. In the event of a data breach, affected users will be notified promptly in accordance with applicable regulations.
7 Data Retention Period
Necessary information is retained for as long as your account is active. After account closure, certain information may be kept for the following reasons:
- Meeting legal and regulatory obligations
- Retaining records of financial transactions
- Preserving evidence for dispute resolution or legal claims
- Retaining information necessary for fraud prevention
Once the purpose has been fulfilled, information is securely deleted or anonymised.
8 Your Rights
As a registered member of super baji9, you have the following rights:
8.1 Right of Access
You have the right to request information about what data we hold about you. In response to a verified request, we will provide a summary.
8.2 Data Correction
If any information stored in your account is incorrect or incomplete, you can request a correction through our support team.
8.3 Account Closure
You may close your account at any time. After closure, any information that is not required to be retained for legal obligations will be deleted.
8.4 Opting Out of Direct Marketing
If you wish to stop receiving promotional communications, you can update your account settings or notify the support team.
9 International Data Transfers
super baji9's technology infrastructure may operate on servers located in different countries. Even if your information is transferred to another country, the protection standards described in this privacy policy will be maintained. We clearly include data protection obligations in our agreements with third-party technology partners.
10 Responsible Gaming and Data Use
If unusual patterns are identified by analysing your gaming behaviour, we may proactively reach out to you. This is for your protection — not for advertising purposes. Options for setting limits, taking a break, or temporarily closing your account are available in our Responsible Gaming section.
For answers to common questions, visit our FAQ section — it contains detailed answers to common queries about accounts, payments, and privacy.
11 Policy Changes
super baji9 reserves the right to amend this privacy policy as needed. For significant changes, you will be notified in advance via your registered email or account dashboard. Continued use of the platform after changes will be taken to mean that you have accepted the updated policy.
The latest effective version will always be available on this page, and the date of the update will be clearly shown at the top of the page.
12 Contact
If you have any questions or concerns about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Support is available 24/7 in Bengali and English
Our support team is always ready to answer your questions.